Net Redesign Case Research | GoDaddy Professional

Touching up issues

Relating to the digital world, it’s the sensible, quick, and easy options that matter. That’s exactly what our consumer needed when he reached out to us for an internet redesign. An outdated and hard-to-use web site is not going to simply create a disconnect between you and the customers, however have an effect on the underside line.

Learn how to inform if a consumer’s web site wants a redesign?

It includes many issues, together with refreshing layouts, updating content material, and enhancing navigation. The query that most individuals ask is how usually they need to spend money on a web site redesign. Whereas there’s no magical reply to this query, listed here are high the reason why a web site might have redesigning:

  • When rebranding or repositioning
  • Have to create a greater consumer expertise
  • The present website isn’t cellular responsive
  • The present design appears outdated
  • Want to enhance conversions/gross sales
  • Third-party instruments are outdated
  • The present web site doesn’t work case research

The web site template is a essential a part of a enterprise, and one in all our necessary shoppers felt this space of enterprise might be improved.

The issue

After taking a look at our consumer’s web site, we observed that it wanted redefining to speak the corporate’s core efficiently.

We additionally wanted to optimize the enterprise for core net vitals. As , these vitals play a vital function in figuring out a web site’s rating on Google and different engines like google.

Navigation via the product portfolio was an issue making it onerous for customers to search out what they have been searching for — the difficulty of navigation negatively impacted conversions and finally affected their backside line.


  • Create a fascinating and engaging web site with a transparent name to motion
  • Create a responsive net design that’s simply accessible and consumer pleasant on cellular gadgets
  • Construct a visually interesting homepage (I tasked the crew to construct three mockups of the house web page for the consumer to select from)
  • Redesign “about” web page
  • Design the “locator” template
  • Combine social sharing to related pages
  • Optimize the web site for website positioning to enhance visibility


To map out the positioning and discover each element about their merchandise, we began by analyzing the present web site. We checked out onsite points that would hamper website positioning. We observed that the 83 photographs didn’t have alt textual content tags, and the positioning had damaged hyperlinks. We additionally wanted to optimize the title tags and meta descriptions.

The following step was to search for inspiration and references. We checked the main web sites on the consumer area of interest to get some concepts on what works greatest. After all, we wanted to have a transparent image of how we should always construction the web site early sufficient to keep away from confusion later.

The method

Earlier than beginning the venture, I needed to make it possible for my crew and the consumer are on the identical web page relating to communication and time. I created a communication channel on Basecamp with the small print of the venture and the whole lot that we wanted to do.

I added members from the client-side and my crew members who would deal with the venture.

Earlier than we began any venture, we might talk about it with the consumer to know the course we’re heading. We additionally gave everybody an opportunity to specific their opinion on the venture earlier than transferring to the following step.

We additionally set the timeline for every stage of the venture to allow us to trace and transfer to the following stage with out confusion.

Steps to revamp a web site

Analysis varieties a vital a part of our web site redesign course of. Earlier than we begin the redesign course of, we dig deeper into our clients’ viewers to search out what works and what doesn’t work. Ideally, our redesign course of follows these steps:

  • Auditing the present website
  • Understanding the customers
  • Figuring out the targets
  • Aggressive evaluation
  • Creating a technique
  • Evaluating the platform to make use of
  • Setting a timeline
  • Execution
  • Pre-launch evaluation

Step 1: Audit the present website

As an internet design firm, we perceive that correct preparation is critical when redesigning a web site. Step one we took was to conduct an in-depth audit of our consumer’s present website. In the course of the audit, we realized that some elements of the web site have been outdated or under-performing, whereas we might reuse some.

Particularly, right here’s what we have been doing when auditing the web site:

Assess the web site web page efficiency

We construct a sitemap of the present web site to assist evaluation the analytics of every web page and search for noticeable consumer traits. Via this, we have been in a position to know what pages we wanted to work with. By analyzing issues like visitors, conversions, and many others., we might inform what pages customers discover useful and what pages we wanted to take away. This helped us considerably when making a sitemap for the brand new web site.

website positioning audit for the present website

Irrespective of how good a web site is, nobody will see it if it’s not optimized for website positioning. With this in thoughts, we used Google Search Console to conduct an entire website positioning audit of our consumer’s website to get an thought of the place they have been with website positioning efforts and what we might do to make sure the positioning performs properly in engines like google.

After conducting the website positioning audit, we realized that technical points like website velocity and lacking key phrases negatively affected the web site’s natural efficiency.

Content material evaluation

Content material is one other vital a part of a web site. Even so, many web site house owners don’t know learn how to use it to develop their enterprise. As an example, after reviewing the content material on our consumer’s web site, we realized that almost all of it was about their enterprise and never their viewers.

Most individuals go to a web site to search out a solution to their query and doubtless make a purchase order. That being the case, good web site content material must be about purchaser’s ache factors and never about “you” and your organization.

Step 2: Establish the Customers

One of many errors that inexperienced web site designers make when redesigning a web site is failure to know the present web site guests. We knew this very properly and needed to do issues a bit in a different way.

We determined to interview the customers and ask them questions so we might perceive their journey. A number of the questions we requested the customers embrace:

  • What was your expertise navigating to web page x?
  • What prompted you to buy product X?
  • What challenges did you expertise on the web site?

As you possibly can see, these questions purpose to know the consumer’s journey so you may make the mandatory modifications. Apart from interviewing the customers, we arrange consumer testing to get first-hand info on how customers work together with the web site when performing completely different duties. This fashion, we have been in a position to determine areas that we wanted to alter to attenuate consumer frustrations.

Step 3: Set targets

Now that we had already carried out the positioning audit and have been acquainted with the customers’ journey, the following step was to set the targets. After all, we had an thought of why our consumer needed to revamp their web site, however we knew it was crucial to set some particular targets after our analysis.

Since we needed to make a web site that works properly for website positioning and advertising, we went past the appears and look to incorporate the web site’s performance.

Though visible options are good, they’ll trigger points when stuffed on a web site. Take into consideration hard-to-find navigation, sluggish loading occasions, complicated web page hyperlinks, and many others., that will frustrate a consumer.

Right here’s how we set targets for our web site redesign:

  • Our consumer needed to triple their guests, so we used a quantity when setting our targets
  • Navigation was a problem, so we made particular design targets
  • Talked about particular functionalities like calls to motion

After setting our targets, we communicated them to the complete crew so they may know what wanted to be performed.

Step 4: Aggressive evaluation

There’s nothing mistaken with taking a look at your competitors to see what they’re doing in your business. If a competitor is doing higher than you, it’s clever to determine why that’s the case.

In our case, we took a have a look at different competitor web sites and took observe of what we like and what we don’t. We checked out what they’re doing on their web site that our consumer isn’t. However don’t get us mistaken, our purpose was not in order that we might imitate them. As a substitute, we needed to determine how we might enhance and set our consumer’s web site other than the opponents.

Step 5: Create a technique

Now that we had well-defined targets and carried out aggressive evaluation, the following step was to outline a technique for reaching these targets. Right here’s what we included in our technique.

Data structure

We found some pages that have been doing properly throughout our website audit and a few that didn’t obtain any guests. We wanted to reorganize these pages, delete some, and even add different pages that we deemed match.

We drew structural maps of the outdated website to get an thought of how the screens examine. We took into consideration the targets, evaluated visitors and content material earlier than implementing the brand new modifications. The data structure acted as a guidelines when designing, writing, or coding all of the pages.

Person journey

How a consumer interacts with a web site will decide how lengthy they’ll keep on the positioning and whether or not they’ll make a purchase order or not. To that finish, it’s crucial to contemplate all of the levels of a consumer’s journey, from once they get into the web site to once they make a purchase order.

By figuring out the perfect consumer movement, we might decide how guests will work together with the positioning. As soon as we knew how a consumer would transfer via the positioning, it turned simpler to optimize the consumer journey.

website positioning checkpoints

One of many most important causes for redesigning a web site is to enhance visitors and improve gross sales. As earlier said, nobody will see your web site if it’s not discoverable on engines like google. Our net design crew knew this, and that’s why they concerned our website positioning nerds in each step of the redesign course of.

Our website positioning specialists carried out correct key phrase analysis to get an thought of what guests are searching for and optimize the brand new website for these key phrases. Figuring out the phrases that the potential consumers are utilizing helped in two methods. First, it made it simpler to create content material that resonates with the viewers, and secondly, it helped enhance rating in engines like google.

Apart from key phrase analysis, listed here are different steps we took to optimize the positioning for website positioning:

  • Embrace Meta descriptions and permalinks for all content material
  • Embrace headers and subheaders for readability
  • Embrace goal key phrases on the touchdown pages
  • Enhance website loading time

Cellular responsiveness

At present, there’s extra cellular searching than desktop searching, that means extra customers are probably to make use of a pill or telephone when accessing a web site. To make sure our consumer’s web site is as much as the duty, we needed to make it cellular responsive.

Person expertise is Google’s new rating issue, that means web sites that don’t have an excellent consumer expertise will rank low on engines like google. Apart from, customers are more likely to go away a website if it’s not responsive. A responsive web site is not going to solely enhance consumer expertise however boosts website positioning as properly. A number of the steps we took to enhance website load occasions and cellular experiences embrace:

  • Optimize Photographs
  • Optimize Fonts
  • Optimize CSS Supply
  • Allow Compression
  • Scale back Server Response Time
  • Defer JavaScript & JavaScript Loading
  • Minify JavaScript & CSS
  • Minify Sources
  • Prioritize Above the Fold Content material
  • Shove Scripting Under the Fold

Step 6: Consider the Website CMS

Selecting the best software program is essential when redesigning a web site. This software program, often known as a content material administration system (CMS), determines how content material is developed, designed, and printed.

Completely different platforms have their benefits and downsides. The secret is to make use of a platform that’s updated; in any other case, you’ll miss a number of useful options and optimizations.

In our case, we needed a safe, search-engine pleasant platform and one that’s optimized for velocity, so we went with WordPress. After all, there are numerous prospects on the market, so be sure you test them relying on what you wish to obtain to your shoppers.

Step 7: Set a timeline

Targets can by no means be open-ended. After we had the whole lot prepared, we set a practical timeline to complete the venture.

Creating a web site takes time, so we gave ourselves sufficient time to keep away from speeding the method. After all, there’s no magic option to decide the time it can take to revamp a web site, however it can take two to 5 months to finish the venture generally.

For our case, we thought-about when the consumer would wish the web site and the quantity of labor we deliberate to place into it. After we had a deadline, we broke it into smaller items to assist us maintain monitor of our progress.

Step 8: Execution

Designing is probably the most essential step of a web site redesign. It’s the time that you simply lastly get to place collectively what you could have been getting ready behind the doorways.

We needed the very best for our consumer, so we determined to take it sluggish whereas getting fixed suggestions alongside the best way. Step one was to create wireframes to get a transparent thought of how the content material will seem on every web page.

After that, we went into designing the homepage and, in fact, asking for suggestions from the crew. This saved us a lot time because it ensured that the whole lot is on track from the beginning. We repeated the identical course of for the remaining sections till we accomplished the entire website.

Step 9: Pre-launch evaluation

Now that you’ve designed and developed the web site, the following step is to launch the web site. Nonetheless, earlier than launching the web site, we determined to evaluation the positioning to make sure the whole lot was so as. Right here’s what we included in our pre-launch evaluation:

  • Making certain that the Meta description and web page titles to make sure they’re appropriate
  • Checking for any damaged hyperlinks
  • Checking for any lacking or damaged photographs
  • Confirming that 301 redirects are set

Reviewing the web site earlier than handing it to the proprietor allowed us to repair any points that would come up after the launch. What’s extra, it turned simpler for customers to transition from the outdated website to the brand new one.


Right here’s what we have been in a position to obtain:

  • An up to date web site that’s participating to customers
  • Knowledgeable and mobile-friendly web site that communicates the consumer’s model efficiently
  • A correct and clear Name to Motion (CTA)
  • Model values of the corporate have been now clearly seen
  • Straightforward to know supply course of even for brand new customers
  • Elevated visitors and gross sales

Key takeaways on an internet redesign

At all times take your time to know the enterprise necessities earlier than you begin the design course of, and keep in mind that consumer expertise varieties a essential a part of an internet design venture. In the meantime, clear communication between you and the consumer, you and your crew is paramount in every stage of the venture. Be sure you validate all choices earlier than coding and all the time take a look at the design for suggestions and enchancment.




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