Automation is making a huge impact on small businesses and the workforce as a whole. But salespeople aren’t generally concerned about losing jobs to automation.

A recent report on the state of retail sales from Raydiant, a digital signage platform for businesses, found that only 12% of retail sales professionals believe that their jobs will be taken by robots in the coming years. In fact, only 13% of the workers who are still employed are currently worried about their job security as their employers emerge from COVID-19 shutdowns.

Salesperson Jobs Automation – Raydiant Survey

Basically, these numbers indicate the importance of sales associates in a retail environment. Regardless of the economy and the technology available, a human touch is generally still preferred when attempting to close sales with customers in person. Even if automation is employed in other areas, sales associates believe they will still be needed to make

By Hiral Atha

The Coronavirus pandemic has posed unprecedented challenges to small businesses across the world.  Storefronts are shutting down at an alarming rate, and those still standing are facing a customer drought.  Even after the shutdowns are lifted, customers are very likely to refrain from stepping out in public and favor online shopping as often as they can.

So that’s where you go! Take your business where the customers are. Go online.

However, for businesses that have traditionally relied on footfall and in-person interaction for so long, the transition from offline to online isn’t an easy one. You could be overwhelmed by information, wondering where to start and struggling with too many questions. Today, this post will help you answer those questions and give you a structured guide to taking your offline business online.

First Steps: Head to Social Media

Taking your first step towards digital transformation can be