By Simon Choi
As a small business owner, you are probably going through a lot of change right now. Your business will suffer if you and your employees are unable to adapt to change. Technology for example, has played a huge influence on how we work as well as satisfy customers.
Adaptability relates to an individual’s ability and willingness to respond to change. It is more important than ever in business to develop good soft skills and character traits in employees rather than only technical skills. This will enable the small business to better handle change and continue to grow.
So here are three vital soft skills to adapt to change effectively.
Problem solving is an aspect of cognitive ability. All employees must be able to solve problems daily especially in a small business. For example, customer issues are presented to employees and must be resolved effectively.