Amid the challenges of the past several months, it has been incredible to watch everyone step up to support each other as we all begin to get a grasp on the new normal. Accountants and bookkeepers have truly gone above and beyond expectations when it comes to supporting and advising their clients. This demonstrates the industry’s incredible adaptability, even under challenging circumstances.

Firms have embraced change by moving online, digitising operations, embracing remote work, and adopting new tools for client engagement. The adoption of cloud accounting over the past few years has continued – and perhaps further accelerated – during the coronavirus crisis. 

We recently hosted a live panel session with three accounting experts to discuss how they’ve mastered cloud technology and the ways it’s benefitted their practice during the last few months. 

Here are some of the key takeaways from the session. You can watch the full panel discussion

Small business is at the very heart of everything we do here at Xero. So we are incredibly proud to be awarded Canstar’s Most Satisfied Customers Award, Small Business Accounting Software 2020.

Canstar Australasia’s leading is a customer satisfaction research and ratings business aimed at helping consumers make better purchasing decisions. They run an annual independent survey which speaks to hundreds of small businesses across New Zealand to provide a benchmark of quality for accounting software.

Every cloud has a silver lining

2020 has certainly been a challenging year for many small businesses across New Zealand. However, challenges also give rise to opportunities. “History shows that on the back of economic shock, there’s quite a large rise in start-ups and people going out on their own,” shares Craig Hudson, Managing Director NZ & Pacific Islands. “COVID-19 has been a big catalyst for change. There’s been a massive demand in